Returns & Exchanges

At Fujifilm Printlife, we want you to love your home decor and custom prints. If your order arrives damaged or contains manufacturing defects, we offer a 30-day return policy to ensure your living space looks perfect.

1

Submit a Request

Contact our customer support team within 30 days of delivery with your order number and a brief description of the issue.

2

Provide Documentation

Attach clear photos of the damaged product and the original packaging to help our quality control team assess the claim.

3

Receive Authorization

Once approved, we will provide you with a Return Merchandise Authorization (RMA) number and a prepaid shipping label if applicable.

4

Processing & Replacement

After we receive your return, we will process a full refund to your original payment method or ship a replacement at no extra cost.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing